NCP General Information
As part of the federal Welfare Reform Act of 1996, the State of Nebraska established one location to receive child support payments, and the State Treasurer was designated as the state agency to receive those payments. The Child Support Enforcement Office of the Nebraska Department of Health and Human Services was assigned the responsibility of determining the amount to be paid to the custodial parent according to the federal laws and court orders.
As a result, payments now are sent to the Nebraska Child Support Payment Center (NCSPC). Previously, payments were sent to the Clerk of the District Court in the designated county. Employers also now send payments, generated through income withholding orders, to the NCSPC. The items below will assist in ensuring you receive proper credit for your payment:
- The Clerk of the District Court in your locale will provide the State information about the amount of your support due and the amount of any past support due. The State will send you a monthly account statement showing the status of your payments.
- If you pay child support directly rather than income withholding through your employer, the State will provide you a remittance coupon to return with your payment. The remittance coupon must be returned with your payment to receive credit for your payment.
- If you lose your coupon, you will need to include your social security number, court order number, county name where the order was issued, and your full name and address with the payment. For custom or generic payment coupons, view your billing statements.
- The NCSPC is a mail-in payment processing center where payments can be made by personal check, credit card, money order, cashier’s check, travelers check, online bill pay, or an electronic check.
- The NCSPC only accepts cash payments at the walk-up window at 421 S 9th Street (Heritage Square Building), Lincoln, NE, or through payment options listed on the website.
- Credit card payments are accepted via the Internet and the automated phone system or at the walk-up window. A 2.49 percent surcharge will be added to a credit card payment made through the website or the automated phone system. A re-occurring or one-time electronic check payment can be made through the website or a mail-in form available on the website or by phone request.