Individuals Paying Child Support Home - Nebraska Child Support Payment Center (NCSPC)

STIMULUS CHECKS

Stimulus checks were approved by the Federal government and will be issued by the United States Treasury. The Nebraska State Treasurer's Office has not been made aware of any details regarding these payments. For more information, please visit https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know

Individuals Paying Child Support

The Nebraska Child Support Payment Center will be closed Friday, April 24, in observance of Arbor Day.

We will resume normal business hours at 8 a.m. (Central Time), Monday, April 27.

(When signed in, click on Billing Notification / Delivery Method link at top of page.)

The Nebraska Child Support Payment Center (NCSPC) is switching child support payers to an electronic billing method to improve efficiency and service and to decrease printing and postage costs (initially, exceptions will be made for payers using coupons when submitting payments).

The NCSPC currently offers the following billing notification/delivery methods...

Child support payers can access their billing information and payment options on the NCSPC website any time.

Most Efficient & Least Expensive Methods

Least Efficient & Most Expensive Method

The NCSPC emails child support payers a link to their billing statement and payment options (on the NCSPC website) on the first business day after the 10th of each month.

Text

The NCSPC texts child support payers a link to their billing statement and payment options on the NCSPC website on the first business day after the 10th of each month.

Paper–Billing Statement via Mail

This is the slowest, least efficient, and most expensive (for the NCSPC, payers, and Payees) billing method of last resort. Payers must complete and submit an "Electronic Billing Statement Exception Form" to receive their billing statements in paper form via mail.

April payments must be received at the Nebraska Child Support Payment Center by 5 p.m. CT, Thursday, April 30.

The Lincoln kiosk hours are 6 a.m. to 8 p.m. CT Monday thru Friday. The new location is at the North Entrance of 421 S 9th Street, Lincoln, NE.

The payment window is staffed 8 a.m. to 5 p.m. CT.
NCP must bring their payment card or ARP to use the kiosk.

The Omaha kiosk hours are 8 a.m. to 4:30 p.m. CT Monday thru Friday.
The location is on the third floor of the Douglas County Clerk of the District Court located at 1701 Farnam St, Omaha, NE.

News release article on Nebraska State Treasurer's Office website: Child Support Payment Kiosks Now Available in Lincoln and Omaha (October 28, 2016)

Payment Options

Click on a payment option below to make a payment.

Bank Card Payment

Make a bank card payment by the website. You will be transferred to the U.S. Bank website portal to process this transaction.

Each credit card payment will be assessed a 2.49% surcharge fee. Debit card transactions will no longer be assessed a fee.

Next available effective payment date:

4/1/2020

April payments may be made until:

8:00 PM CT
Thursday, April 30

Electronic Bill Pay

From here, you can make a one-time payment, set up recurring auto payments, or update your existing bank account information.

No Fee

Next available effective payment date:

4/3/2020

April payments may be made until:

1 p.m. CT
Wednesday, April 29

Bank Card Phone Payments

Make bank card payments via our automated phone system.

You will need a Bank Card ID and a PIN to make a payment over the phone.

If you do not have these, please contact Customer Support at 1-877-631-9973.

Next available effective payment date:

4/1/2020

April payments may be made until:

8:00 PM CT
Thursday, April 30

Other Payment Options

Bank Card Pay & PayNearMe are the only two of the following six payment methods that DO NOT CHARGE FEES!

You need to be signed in, or have your ARP in the website address (URL), to have the Bank Card Pay link enabled.

Bank Card Pay

FREE / NO FEES!!!

Put your check book away, save money on postage, get credit for your payment today and do it all with your mobile device & NO FEES IF USING A DEBIT CARD (credit cards incur 2.49% surcharge fee).

This option allows you to pay via mobile friendly website or through the NCSPC’s telephone system (provided you know your bank card ID and PIN).

CLICK HERE to be redirected to U.S. Bank’s Electronic Payment System or call 1-877-631-9973 and select option 3 to make a phone bank card payment.

Next available effective payment date: Today up until 8:00 PM CT

April payments may be made until: Midnight PST Thursday, April 30

NOW FREE!!!

PAY WITH CASH at PayNearMe Partners

This option allows you to pay with cash at more than 30,000 U.S. locations including Casey's General Stores, ACE Cash Express, Family Dollar, 7-Eleven and CVS Pharmacy - now FREE (no fee)!!!
More than 180 locations are available in Nebraska and in nearby communities in bordering states.

CLICK HERE to find the nearest location!

Next available effective payment date:

4/1/2020

April payments may be made until:

Midnight PST
Thursday, April 30

Now Available!

Make a payment using PayPal through
ChildSupportBillPay™ with a low 2.49% convenience fee.

Next available effective payment date:

4/1/2020

April payments may be made until:

Midnight PST
Thursday, April 30

PAY WITH CASH at over 40,000 agent locations

MoneyGram is as easy as 1-2-3...

Your agency related person ID (ARP ID) as your account information.
Your NCSPC/MoneyGram receive code: 14696
Cash to pay in person at a MoneyGram agent location.

Next available effective payment date:

4/1/2020

April payments may be made until:

Midnight CT
Thursday, April 30

PAY WITH CASH at 51,000
Western Union® Agent locations including:

Walgreens Sun Mart Hy-Vee
Check 'n Go Baker's EZ Money

Visit an agent location
Fill out the blue section of the W.U. form using Code City:
NEBCHILD NE
Complete transaction with the store clerk and obtain receipt for tracking

April payments may be made until:

Midnight CT
Tuesday, April 28

U.S. Payments PaySite Kiosk

Kiosk Locator

U.S. Payments provides PaySite kiosks located at more than 450 locations in 30 states, including Balls Foods, Homeland, and Schnucks supermarkets.

This option allows you to pay with cash at these conveniently located kiosks for a charge of $3.50.

April payments may be made until:

Midnight CT
Tuesday, April 28

Child Support Payment Kiosk

The Lincoln kiosk hours are 6 a.m. to 8 p.m. CT Monday thru Friday. The new location is at the North Entrance of 421 S 9th Street, Lincoln, NE.

The payment window is staffed 8 a.m. to 5 p.m. CT.
NCP must bring their payment card or ARP to use the kiosk.

The Omaha kiosk hours are 8 a.m. to 4:30 p.m. CT Monday thru Friday.
The location is on the third floor of the Douglas County Clerk of the District Court located at 1701 Farnam St, Omaha, NE.

News release article on Nebraska State Treasurer's Office website: Child Support Payment Kiosks Now Available in Lincoln and Omaha (October 28, 2016)

Addresses

Nebraska Child Support Payment Center (NCSPC) P.O. Boxes:

Mail Payment

NCSPC
P.O. Box 82600
Lincoln, NE 68501-2600

Recovery Payments ONLY

STATE TREASURER'S OFFICE
ATTN: RECOVERY
P.O. Box 83306
Lincoln, NE 68501-3306

If you have had a check and/or payment returned unpaid from your bank, please mail recovery payments to this address.

General Correspondence

NCSPC
P.O. Box 83306
Lincoln, NE 68501-3306

Helpful Information

To stop your automatic withdrawal of support payments, go to the Payment Schedules page (requires user log in) or contact the NCSPC at 1-877-631-9973, Option 3.
Tax intercept payments are not processed through the Nebraska Child Support Payment Center and, therefore, will not be recorded on this website. If you have questions about a tax intercept, please contact the Nebraska Child Support Customer Call Center at 877-631-9973, Option 2.
For account balance and interest information, contact the Department of Health and Human Services (DHHS) at 1-877-631-9973, Option 2, or visit the DHHS website.